Showing posts with label frequently asked questions. Show all posts
Showing posts with label frequently asked questions. Show all posts

Tuesday, 15 January 2019

Bin There Dump That Dumpster Rental Frequently Asked Questions

Frequently Asked Questions

Q: Do I require a deposit in order to rent a dumpster?
A: No, we do require a Visa, MasterCard, or Discover. We do not accept cash or check.
Q: Do you protect the driveway?
A: Yes, 100% protection. The bin never touches the ground. Although this does not guarantee there will be no damage; it does prevent cracks, mark/scrapes for rollers or rails, and rust stains.
Q: What dumpster type do I need?
A: You need our type. We are the only company designed to be Residential Friendly. Our dumpsters come with 100% Driveway Protection, they use up the same foot print of a mini van, double doors on the loading side for easy walk in loading (nothing has to get lifted over the rim), and we even do a post job clean up under the dumpster after we pick it up! Now if you need help picking you can: A) Call or text us @ 404-692-2838, email, or check out our Bin Rental Guide.
Q: How much notice do I need to give when ordering my dumpster?
A: Sometimes we can do same day delivery and almost always next day. As the old saying goes “the more the merrier”, the more days in advance we know the less problems you will have. We prefer a day or 2 notice. Keep in mind that if you need a dumpster in the morning to have it delivered the day prior to ensure you have it on time.
Q: How high can I fill the dumpster?
A: Per law it must be a level load and everything must be secure. We hand tarp all our dumpsters to ensure we are hauling a safe load. We all have been behind a dumpster company littering trash all over and causing driver to swerve.
Q: Do you work with Contractors?
A: Everyday and we love’m.
Q: What if I go over the weight allowance?
A: Simple you will be charge the overages pro-rated. We don’t charge a full ton over unless you used that full ton. 99% of our customer will not go over our allowed weights.
Q: What sets you apart from other dumpster services?
A: There are many reasons we are the best dumpster rental around Atlanta, here are some of the things that set us apart that you can expect with us!
  • 100% Driveway protection
  • Double Doors for easy walk-in load. No lifting over the rim!
  • Clean & Professional Deliver Experts
  • Call prior to delivery
  • We'll sweep under the dumpster on pickup
  • Same day service available
  • Saturday service available
  • Clean trucks & dumpsters
  • We use smaller trucks and can fit into tighter smaller areas
  • We answer the phone & will help answer your questions in a respectful manner
  • We pride ourselves in customer service
Q: What areas do you provide dumpster rental service to?
Q: What is allowed and not allowed in the dumpster?
Q: Can I put appliances in the dumpster?
A:Depending on the area in which you are located. Refrigerators, freezers, dehumidifiers and AC units are always a no. Call the office to check on other appliances you need to dispose of.
Q: Can I put electronics in the dumpster?
A: Depending on the area in which you are located. Most likely, YES. Always remember you can recycle your old electronics. 
Q: You do not accept tires. Can I throw away my old bike even though it has tires on it?
A: Yes, you can.
Q: Can I throw my old lawn equipment in the dumpster?
A: Depending on the area in which you are located. Most likely, YES. As long as any fluids (gas, oil, etc) are totally drained from the equipment. 
Q: Do you accept mattresses/box springs?
A: We do accept mattresses and box springs however, depending on location, there is an additional charge for each piece. There is no additional fee for crib mattresses not containing springs.